PRIVACY POLICY
This Privacy Policy explains how Univers RcLoisirs (the “Site,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit our website 9tmp5w-uc.myshopify.com (the “Site”), use our services, make a purchase, or otherwise communicate with us about the Site (collectively, the “Services”). For the purposes of this policy, the terms “you,” “your,” and “yours” refer to any person using the Services.
By using or accessing the Services, you agree to the collection, use, and disclosure of your personal information in accordance with this policy. If you do not agree to this policy, please do not use the Services.
Policy changes
We may update this policy at any time to reflect operational, legal, or regulatory changes. The updated version will be published on the Site and will take effect immediately upon posting.
Information Collection and Use
We only collect the information necessary to:
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process your orders
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deliver your products
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manage your account
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provide customer service
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prevent fraud
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comply with legal obligations
We do not collect unnecessary or excessive personal data.
Information collected
We can collect:
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Name, address, phone number, email
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Billing and delivery address
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Order details
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Payment data (processed only by our secure payment providers)
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Customer account data
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Communications with customer service
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Technical data (IP address, browser, device, cookies)
Payments
Payments are processed by third-party providers (Shopify Payments, PayPal, etc.).
We never store bank card numbers.
Data usage
Your data is used for:
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execute your orders
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deliver the products
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manage your account
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prevent fraud
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comply with tax and commercial laws
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send you confirmations and essential communications
Marketing communications are optional and can be opted out at any time.
Cookies
We use cookies for site operation, analysis and service improvement.
You can disable them via your browser, but some site functions may be affected.
Data sharing
Your data may only be shared with:
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Shopify
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payment processors
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carriers (Canada Post, UPS, etc.)
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anti-fraud services
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IT services and hosting
We never sell your personal data.
International transfers
Your data may be processed in Canada, the United States, or elsewhere by our suppliers.
For Europe, we use mechanisms that comply with the GDPR (standard contractual clauses).
Security
We use security measures that comply with e-commerce standards.
However, no system is infallible. You accept that using the Site involves an inherent risk.
Shelf life
The data is kept for as long as necessary to:
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legal obligations
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account management
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disputes
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tax compliance
Your rights
Depending on your country, you can:
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access your data
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ask for their correction
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request their removal
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request their portability
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withdraw your consent
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limit the treatment
We can refuse a request when the law allows it (e.g., tax obligations).
Children
Our services are not intended for children.
We do not knowingly collect data from minors.
Responsibility
Univers RcLoisirs is not responsible for data voluntarily transmitted on third-party platforms (social networks, external links, etc.).
Contact
For any questions or requests:
Telephone: 1-873-208-1050
Email: info@urcloisirs.com
Address :
RcLoisirs Universe
1387, 105th Avenue
Shawinigan, Quebec
G9P 1M2
Canada