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{{ shop_name }} operates this store and website, including all information, content, features, tools, products, and related services, in order to provide you, as a customer, with a personalized shopping experience (the “Services”). {{ shop_name }} is a store powered by Shopify, which enables us to provide the Services. This Privacy Policy describes how we collect, use, and disclose your personal information when you access the Services, use them, make a purchase or any other transaction, or communicate with us through any other means. If there is any inconsistency between our Terms of Service and this Privacy Policy, this Privacy Policy will prevail with respect to the collection, processing, and disclosure of your personal information. By accessing and using our Services, you acknowledge that you have read this Privacy Policy and understand the terms regarding the collection, use, and disclosure of your information as described in this Privacy Policy.
Personal Information We Collect or Process
When we use the term “personal information,” we refer to information that identifies you or can reasonably be linked to you or another person. Personal information does not include information that has been anonymized or de-identified so that it no longer identifies you or can reasonably be linked to you. We may collect or process the following categories of personal information, including inferences drawn from such information, depending on how you interact with the Services, your place of residence, and as permitted by applicable law: Contact details including your name, address, billing address, shipping address, phone number, and email address. Financial information including credit card, debit card, and bank account numbers, payment card information, bank account details, transaction details, payment method, payment confirmation, and other payment details. Account information including your username, password, security questions, preferences, and settings. Transaction information including items you view, add to your cart or wishlist, purchase, return, exchange, or cancel, as well as your past transactions. Communications with us including the information you include when contacting customer service. Device information including information about your device, browser, network connection, IP address, and other unique identifiers. Usage information including details about how and when you access or interact with the Services.
Sources of Personal Information
We may collect personal information from: Directly from you when you create an account, access or use the Services, communicate with us, or otherwise provide your information. Automatically through the Services from your device or through cookies and similar technologies. From our service providers, including when they process information on our behalf. From partners or other third parties.
How We Use Your Personal Information
We may use your personal information for the following purposes: Providing, customizing, and improving the Services, including processing payments, fulfilling orders, remembering preferences, sending account-related notifications, processing returns or exchanges, managing your account, shipping orders, enabling reviews, and personalizing your shopping experience. Marketing and advertising, including sending promotional communications and displaying online ads based on your activity. Security and fraud prevention, including authenticating your account, detecting fraudulent or malicious activity, protecting public safety, and securing our Services. Communicating with you to provide customer support and maintain our business relationship. Legal compliance, including responding to law enforcement or government requests, participating in legal proceedings, or enforcing policies.
How We Disclose Personal Information
We may disclose your personal information: With Shopify, service providers, and third parties who provide services such as IT management, payment processing, data analytics, customer service, cloud storage, fulfillment, and shipping. With business and marketing partners who provide marketing services or deliver advertisements. {% if shopify_network_intelligence_enabled %}For example, Shopify may support personalized advertising based on your online activity across merchants.{% endif %} With your instruction or consent, such as shipping requests or when using social media widgets. With our affiliates or corporate group. In connection with business transactions such as mergers or bankruptcies, or to comply with legal obligations, enforce policies, or protect rights.
Relationship With Shopify
Shopify hosts the Services and collects and processes personal information related to your access and use of the Services in order to provide and improve them. Information you submit will be shared with Shopify and third parties located in other countries. {% if shopify_network_intelligence_enabled %}Shopify may also use enhanced features involving data from your interactions with our store, other merchants, and Shopify. In those cases, Shopify is responsible for processing your information.{% endif %} For more details about Shopify’s use of your information and your rights, consult Shopify’s Consumer Privacy Policy or the Shopify Privacy Portal.
Third-Party Websites and Links
The Services may contain links to third-party websites. We encourage you to review their privacy policies, as we are not responsible for their practices or content. Information you share on public or semi-public platforms may be visible to others without restriction.
Children’s Data
The Services are not intended for children, and we do not knowingly collect personal information from minors. If a child has submitted information, a parent or guardian may request its deletion. We are not aware of any “selling” or “sharing” of data belonging to individuals under 16, as defined by applicable law.
Security and Retention
While we use reasonable measures to protect your personal information, no method is completely secure. We recommend avoiding insecure channels when sending sensitive data. Retention periods vary depending on the need to manage your account, provide the Services, comply with legal obligations, resolve disputes, or enforce agreements.
Your Rights and Choices
Depending on your location, you may have the right to request access, deletion, correction, or portability of your personal information. {% if selling_to_united_states %}You may also have the right to opt out of data sharing or selling for targeted advertising. {% if data_sale_opt_out_enabled %}You can exercise this right here. We honor Global Privacy Control (GPC) signals where required by law.{% endif %}{% endif %} You may unsubscribe from marketing emails at any time, although transactional emails will still be sent. {% if selling_to_europe %}If you reside in the UK or EEA, you may also have the right to object to or restrict processing, or withdraw consent.{% endif %} Identity verification may be required to process requests.
Complaints
If you wish to file a complaint about how we handle your information, contact us using the details below. You may also have the right to contact your regional data protection authority.
International Transfers
We may transfer, store, and process your personal information outside your country. If transferring information outside the EEA or UK, we use lawful transfer mechanisms unless the destination country provides adequate protection.
Changes to This Policy
We may update this Privacy Policy at any time to reflect operational, legal, or regulatory changes. Updated versions will be posted here with an updated “Last updated” date.
Contact
If you have questions about this Privacy Policy or wish to exercise your rights, contact us at {{ phone }}, {{ email }}, or {{ address }}. {% if selling_to_europe %}For data protection purposes, we are the controller of your personal information.{% endif %}
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